Policies
Returns, Shipping & Tax
Read the policy below before you check out. Body armor is a controlled product; returns are not automatic and require an RMA number.
Shipping
- All orders ship directly from our facility in Missouri City, Texas.
- Shipping rates are calculated by Shopify at checkout based on your address, package weight, and selected carrier.
- We do not offer free shipping unless a specific promotion is active and displayed at checkout.
- Body armor is shipped with adult-signature requirements and may require professional or government credentials for delivery.
Taxes
- Sales tax is calculated automatically by Shopify based on your delivery address and our tax nexus obligations.
- If you are a tax-exempt agency or department, contact us at sales@stealtharmorsystems.com before placing your order so we can set up tax-exempt checkout.
- International orders may be subject to import duties, VAT, and customs clearance fees charged by the destination country.
Return Policy
No returns on ceramic-based rifle armor.
Ceramic-based rifle armor plates and systems cannot be returned once sold. This includes all Level III, Level III+, Level IV, RF2, RF3, and ICW rifle-rated hard plates and flexible ceramic armor systems.
Fit guarantee: Custom-fit vests are guaranteed to fit — we will correct any fit issue at our expense. Custom-fit vests are not a satisfaction guarantee: any authorized return of a custom-fit vest also carries the 20% restocking charge.
Authorized returns: If we have made an error in your order — wrong item, wrong size, or defective product — we will correct it at our expense. Contact us immediately at sales@stealtharmorsystems.com or 346-212-6318.
Restocking fee: All authorized returns are subject to a 20% restocking charge deducted from your refund.
Return shipping: We do not cover return shipping costs. The customer is responsible for safely packing and insuring the return shipment.
RMA required: You must obtain an RMA (Return Merchandise Authorization) number from us before sending anything back. We cannot accept unauthorized returns, and packages without a valid RMA will be refused or returned to sender.
To request an RMA or report an order error, email sales@stealtharmorsystems.com with your order number, the item(s) you want to return, and the reason for the return. We will reply with RMA instructions and the return address.
*Made in USA — most products use domestic and offshore-sourced materials, processed, converted, and assembled in Missouri City, Texas by U.S. citizens. Meets Buy American Act requirements. Learn more.